IT Services to Move Your Business Forward

With a continuous program of Best-In-Class checklists, planning, alignment reviews, and road mapping; Orbit keeps your business plans and technology strategy out in front.

Fully-Managed

At Orbit, we offer a mature, metrics-driven approach to IT Services to companies who want to leverage technology to run their businesses more efficiently. We take the complexity out of IT management – streamlining IT operations and aligning services with your business plan. With Orbit Managed IT Services, we are more than an outsourced help desk. Our Fully Managed Program provides best-in-class managed IT services with a custom fit design to match your business technology strategy.

Schedule Time to Learn More

Co-Managed

Supplement your IT program with help from Orbit. A flexible option to boost your existing technology team with specifically tailored services. If your business IT team could use expert IT skills to manage your infrastructure, augment your business security, or add help to free up your team to focus on other priorities, Orbit’s Co-Managed services are built to jump in and strengthen your existing solution immediately.

Schedule Time to Learn More

IT Project Management

When it comes time to update your network, move offices, or handle any other IT projects, lean on Orbit’s vast array of internal expertise and partner network. Once a project need is identified, we’ll manage its execution every step of the way. Orbit is your one-stop shop for IT projects. Between our in-house team and partner network, we’ve assembled extensive knowledge and resources to support a wide array of IT project needs, both remote & onsite.

Schedule Time to Learn More

1. Connect & Align

Let’s determine if we’re a good match. We need to be the right fit for your business objectives the same way you need to be the right fit for our services. We’ll discuss needs, challenges, concerns, and plans to first better understand how your business has functioned in the past, where things are at today, and where you want it to be in the future.

These insights allow us to create a strategy to transform your business and stimulate growth by harnessing the power of technology. First, we’ll conduct a technology risk assessment and look for areas of opportunity, then sit down to discuss the results in detail.

2. Benchmarking

How is your technology performing today? How could it be better? Using smart tools, we’ll compare how your business technology works compared to optimal performance. This includes examining systems for risk, outdated software, slow performance, and indicators of future problems.

With your budget in mind, we’ll suggest upgrades to enhance day-to-day functionality and help you determine which items are the highest priority. Our benchmarking process is continuous; evaluations take place on a schedule to ensure that service stays aligned with your changing business needs.

3. Simple Onboarding

Switching solutions shouldn’t be hard, and it shouldn’t interrupt your day. Onboarding of new hardware and software takes place during slow or non-business hours, depending on your hours of operation. Our team will coordinate with yours to ensure a seamless implementation from start to finish.

It’s important to us that you know who works for you. During onboarding, introductions take place between your team, your account manager, and your service desk team at Orbit. When we say 24/7/365 support, we mean human support that you can rely on.

4. Strategic Planning

Our team creates a multi-year plan aligned with your business planning cycle. We want to ensure that we’re in sync every step of the way. Our job is to ensure your technology performs to its maximum capability to enhance the way your employees work and the service you provide to your customers.

We understand that business needs can change quickly. Quarterly business reviews (QBRs) create an opportunity for us to revisit, refresh, and reset as needed. At these meetings, we will evaluate current service satisfaction and look for areas to deliver even better performance. We’ll re-examine your technology and advise upgrades where it makes sense with your budget to get the most from your investment.

Client Testimonials

Personal Safety Corporation

“We have partnered with Orbit for over 20 years. They have been an excellent business partner handling all our technology requirements in an efficient, effective & seamless manner. They do a great job!”

Arenson Law GroupDick Olson, President/Owner, Arenson Law Group
American Board of Certification

“Orbit has been the best partner that we could have asked for, for our unique IT needs. They’ve maintained our internal and external server needs to ensure all of our information is kept private and untraceable. Everyone I worked with anticipated the questions before I even asked them. I would be completely lost without them.”

American Board of CertificationKirsten Delfs, Executive Director, American Board of Certification
Performance Therapies P.C.

“I’ve found them to be good listeners in determining what it is we’re looking for and what we need.”

Performance TherapiesBob George, CFO, Performance Therapies P.C.
MYEP

“Having a help desk at our disposal has been very helpful. Before, we worked with a company that charged per hour. We’ve found that having a help desk at our disposal makes the fixes more efficient and reduces internal time to find a solution. We’ve been impressed with the knowledge base at Orbit.”

MYEPKari Wilken, Director of HR and Support Services, MYEP
ACP of Delaware

“Everyone has been very courteous, very reliable, very dependable and there has been a lot of really good communication as far as initiatives and projects we’ve been working on. They’re always open to answering any questions we do have.”

ACPAde Adeniyi-Williams, ACP of Delaware

IT Services to Move Your Business Forward

With a continuous program of Best-In-Class checklists, planning, alignment reviews, and road mapping;

Orbit keeps your business plans and technology strategy out in front.

Fully-Managed

At Orbit, we offer a mature, metrics-driven approach to IT Services to companies who want to leverage technology to run their businesses more efficiently. We take the complexity out of IT management – streamlining IT operations and aligning services with your business plan. With Orbit Managed IT Services, we are more than an outsourced help desk. Our Fully Managed Program provides best-in-class managed IT services with a custom fit design to match your business technology strategy.

Schedule Time to Learn More

Co-Managed

Supplement your IT program with help from Orbit. A flexible option to boost your existing technology team with specifically tailored services. If your business IT team could use expert IT skills to manage your infrastructure, augment your business security, or add help to free up your team to focus on other priorities, Orbit’s Co-Managed services are built to jump in and strengthen your existing solution immediately.

Schedule Time to Learn More

IT Project Management

When it comes time to update your network, move offices, or handle any other IT projects, lean on Orbit’s vast array of internal expertise and partner network. Once a project need is identified, we’ll manage its execution every step of the way. Orbit is your one-stop shop for IT projects. Between our in-house team and partner network, we’ve assembled extensive knowledge and resources to support a wide array of IT project needs, both remote & onsite.

Schedule Time to Learn More

1. Connect & Align

Let’s determine if we’re a good match. We need to be the right fit for your business objectives the same way you need to be the right fit for our services. We’ll discuss needs, challenges, concerns, and plans to first better understand how your business has functioned in the past, where things are at today, and where you want it to be in the future.

These insights allow us to create a strategy to transform your business and stimulate growth by harnessing the power of technology. First, we’ll conduct a technology risk assessment and look for areas of opportunity, then sit down to discuss the results in detail.

2. Benchmarking

How is your technology performing today? How could it be better? Using smart tools, we’ll compare how your business technology works compared to optimal performance. This includes examining systems for risk, outdated software, slow performance, and indicators of future problems.

With your budget in mind, we’ll suggest upgrades to enhance day-to-day functionality and help you determine which items are the highest priority. Our benchmarking process is continuous; evaluations take place on a schedule to ensure that service stays aligned with your changing business needs.

3. Simple Onboarding

Switching solutions shouldn’t be hard, and it shouldn’t interrupt your day. Onboarding of new hardware and software takes place during slow or non-business hours, depending on your hours of operation. Our team will coordinate with yours to ensure a seamless implementation from start to finish.

It’s important to us that you know who works for you. During onboarding, introductions take place between your team, your account manager, and your service desk team at Orbit. When we say 24/7/365 support, we mean human support that you can rely on.

4. Strategic Planning

Our team creates a multi-year plan aligned with your business planning cycle. We want to ensure that we’re in sync every step of the way. Our job is to ensure your technology performs to its maximum capability to enhance the way your employees work and the service you provide to your customers.

We understand that business needs can change quickly. Quarterly business reviews (QBRs) create an opportunity for us to revisit, refresh, and reset as needed. At these meetings, we will evaluate current service satisfaction and look for areas to deliver even better performance. We’ll re-examine your technology and advise upgrades where it makes sense with your budget to get the most from your investment.

Client Testimonials

Personal Safety Corporation

“We have partnered with Orbit for over 20 years. They have been an excellent business partner handling all our technology requirements in an efficient, effective & seamless manner. They do a great job!”

Arenson Law GroupDick Olson, President/Owner, Arenson Law Group
American Board of Certification

“Orbit has been the best partner that we could have asked for, for our unique IT needs. They’ve maintained our internal and external server needs to ensure all of our information is kept private and untraceable. Everyone I worked with anticipated the questions before I even asked them. I would be completely lost without them.”

American Board of CertificationKirsten Delfs, Executive Director, American Board of Certification
Performance Therapies P.C.

“I’ve found them to be good listeners in determining what it is we’re looking for and what we need.”

Performance TherapiesBob George, CFO, Performance Therapies P.C.
MYEP

“Having a help desk at our disposal has been very helpful. Before, we worked with a company that charged per hour. We’ve found that having a help desk at our disposal makes the fixes more efficient and reduces internal time to find a solution. We’ve been impressed with the knowledge base at Orbit.”

MYEPKari Wilken, Director of HR and Support Services, MYEP
ACP of Delaware

“Everyone has been very courteous, very reliable, very dependable and there has been a lot of really good communication as far as initiatives and projects we’ve been working on. They’re always open to answering any questions we do have.”

ACPAde Adeniyi-Williams, ACP of Delaware

Looking for a reliable IT partner?

Get in touch with our Sales Development Associate to see if our team is a good fit for yours.

Schedule a Meeting